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Luxury vehicle on an open road at dusk
Premium Auto Protection

Protect
What
Drives You

Comprehensive coverage, 24/7 roadside support, and absolute peace of mind β€” on every journey you take.

Explore Coverage
250K+ Vehicles Protected 99% Claims Paid 5.2K+ Certified Facilities
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Vehicles Protected
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Concierge Support
Coverage

Complete Vehicle Protection

Engineered to cover every critical system of your vehicle, so you drive with absolute confidence.

Powertrain Protection

Complete coverage for engine, transmission, and drivetrain components against mechanical failure.

  • Engine block & internals
  • Transmission & transfer case
  • Drive axles & differentials

Electrical Systems

Coverage for wiring, sensors, control modules, and all electronic systems that keep your vehicle intelligent.

  • ECU & control modules
  • Alternator & starter
  • Sensors & wiring harness

Thermal Management

Protection for cooling, heating, and climate control systems to maintain optimal operating temperatures.

  • Radiator & water pump
  • A/C compressor & condenser
  • Thermostat & hoses

Steering & Suspension

Comprehensive coverage for steering racks, suspension components, and ride control systems.

  • Steering rack & pump
  • Struts, shocks & control arms
  • Electronic ride control

Advanced Safety (ADAS)

Coverage for radar, cameras, and driver-assist systems that keep you safe on every drive.

  • Radar & lidar modules
  • Camera & parking sensors
  • Lane-assist calibration

Mobility Continuity

Rental reimbursement, roadside assistance, and trip interruption coverage to keep you moving.

  • Rental car reimbursement
  • 24/7 roadside & towing
  • Trip interruption benefit
Process

How It Works

Four simple steps from quote to repair β€” with our concierge team handling every detail in between.

01

Get Your Quote

Tell us your vehicle year, make, model, and mileage. We return a tailored plan and price within 24 hours.

02

Choose Your Plan

Select Essential, Enhanced, or Ultimate. Adjust your term and deductible until the coverage fits exactly.

03

Drive Protected

Coverage activates immediately after the waiting period. Your policy documents arrive by email the same day.

04

We Handle Claims

Visit any certified facility. We coordinate diagnosis, approve the repair, and pay the shop directly.

Vehicle undergoing service at a certified facility
Why New Wave

Engineering Peace of Mind

Modern vehicles are rolling computers. A single control module can cost more than a transmission did a decade ago. We built New Wave Car Care so that a warning light never becomes a financial emergency.

Every plan is backed by a nationwide network of certified facilities, OEM-grade parts, and a concierge team that treats your claim as its own.

1
Direct-to-shop payment We settle with the facility, so you never front the repair bill.
2
No claim caps per visit Covered repairs are paid up to your full plan limit, every time.
3
Transferable coverage Selling your car? Pass the plan on and increase its resale value.
Comparison

With vs. Without Coverage

The difference between uncertainty and absolute confidence.

Without Coverage

  • β€” Expensive out-of-pocket repairs
  • β€” Stress and uncertainty at every breakdown
  • β€” Limited repair shop options
  • β€” No roadside or rental assistance
  • β€” Resale value drops without a plan
Average repair cost $3,850

With New Wave Car Care

  • + Direct payment to repair facilities
  • + Certified mechanics and OEM parts
  • + 24/7 concierge support
  • + Rental car & trip interruption coverage
  • + Transferable to the next owner
Average out-of-pocket $0
Plans

Choose Your Protection

Flexible coverage options engineered for every driver and every journey.

Essential

Entry-level protection

$49/mo
  • βœ“ Powertrain coverage
  • βœ“ 50,000 mile term
  • βœ“ 24/7 roadside assistance
  • βœ“ $100 deductible
  • β€” Rental car coverage
  • β€” ADAS & electronics

Ultimate

Exclusionary coverage

$129/mo
  • βœ“ Full exclusionary coverage
  • βœ“ 100,000 mile term
  • βœ“ All systems + ADAS
  • βœ“ $0 deductible
  • βœ“ Premium concierge service
  • βœ“ OEM parts guarantee

All plans include a 30-day money-back guarantee. Pricing varies by vehicle age, mileage, and location.

Verified Experiences

Trusted by Drivers Nationwide

Real stories from members who experienced seamless claim payouts and 24/7 concierge support.

Marcus Reyes
Amara Chen
Daniel Kowalski
Elena Rostova
David Sterling
Sophia Ramirez
Marcus Reyes
Marcus Reyes Chicago, IL Β· Enhanced Plan Member
β˜…β˜…β˜…β˜…β˜… Verified Claim
"My transmission failed unexpectedly at 68,000 miles on a road trip. I called the 24/7 concierge line on a Sunday afternoon. They dispatched a flatbed tow within 25 minutes, arranged a rental vehicle, and paid the repair shop directly. My only expense was my $50 deductible!"
🚘 2021 Porsche Macan S
βœ“ $4,850 Claim Covered
Amara Chen
Amara Chen Austin, TX Β· Ultimate Plan Member
β˜…β˜…β˜…β˜…β˜… Verified Claim
"The central digital cockpit screen and active radar module both malfunctioned after a firmware update. Replacing the sensors at the dealership was quoted at over $3,400. New Wave approved the OEM parts request in under two hours with $0 out of pocket."
🚘 2022 BMW X5 xDrive
βœ“ $3,420 Claim Covered
Daniel Kowalski
Daniel Kowalski Denver, CO Β· Essential Plan Member
β˜…β˜…β˜…β˜…β˜… Verified Transfer
"I transferred my remaining coverage when selling my sedan private-party. The buyer was thrilled having 3 years of coverage included, and it helped me close the sale at full asking price without haggling down. Best financial decision I made!"
🚘 2020 Audi Q7 Quattro
βœ“ Full Transfer Protection
Elena Rostova
Elena Rostova Miami, FL Β· Ultimate Plan Member
β˜…β˜…β˜…β˜…β˜… Verified Service
"Driving back from an event late at night, a severe tire blow-out occurred on the highway. The roadside assistance line answered on the first ring, sent a flatbed, and checked in on me until I was safely home. Truly concierge-level care!"
🚘 2023 Mercedes-Benz GLE 450
βœ“ 24/7 Roadside Assistance
David Sterling
David Sterling Seattle, WA Β· Ultimate Plan Member
β˜…β˜…β˜…β˜…β˜… Verified Claim
"EV battery coolant pump and high-voltage inverter sensors required dealership diagnostic replacement. New Wave handled the entire claim with the Tesla service center seamlessly. No paperwork friction, just top tier service."
⚑ 2022 Tesla Model Y Performance
βœ“ $2,950 Claim Covered
Sophia Ramirez
Sophia Ramirez Dallas, TX Β· Enhanced Plan Member
β˜…β˜…β˜…β˜…β˜… Verified Claim
"Our truck's dual-turbocharger assembly developed an oil seal leak right before a cross-country camping trip. New Wave expedited the replacement parts and provided a full-size SUV rental for 4 days. Absolutely priceless peace of mind!"
πŸ›» 2021 Ford F-150 Lariat
βœ“ $3,800 Claim Covered
FAQ

Frequently Asked Questions

Everything you need to know about New Wave Car Care protection.

At any of our 5,200+ certified repair facilities nationwide, including most dealerships. Use the concierge line to find the nearest approved shop and we will coordinate the appointment for you.

Claims run through our dedicated concierge team, reachable 24/7. We authorize diagnosis, review the technician's findings, approve the covered repair, and pay the facility directly β€” you are never asked to front the cost and wait for reimbursement.

Yes. Coverage transfers to a private-party buyer for a one-time $50 administrative fee, provided the request is submitted within 30 days of the sale. A transferable plan is a documented resale-value advantage.

Routine maintenance and wear items β€” oil changes, brake pads, tires, wiper blades, and filters β€” are excluded, as are cosmetic damage, collision damage, pre-existing conditions, and failures caused by neglected maintenance or unapproved modifications. Full exclusions appear in your plan documentation before activation.

Coverage begins 30 days and 1,000 miles after activation. This standard waiting period allows us to confirm the vehicle has no pre-existing mechanical faults at the time of enrollment.

Yes. Cancel within the first 30 days for a full refund, provided no claim has been paid. After that, you may cancel with 30 days' written notice and receive a prorated refund based on the remaining term. There are no cancellation penalties.

We cover most vehicles up to 150,000 miles at enrollment, and we offer dedicated EV terms covering the drive unit, onboard charger, and high-voltage control systems. The traction battery is covered under the Ultimate plan only.

Contact

Talk to a Real Human

Questions about coverage, claims, or pricing? Our concierge team responds to every message within one business day.

Headquarters 1942 Heritage Boulevard, Chicago, IL 60601
Support Hours Claims & roadside: 24/7 Β· Sales: Mon–Sat, 8am–8pm CT

We respond within one business day. Your details are never sold or shared.

Get Protected

Drive With Confidence

Join thousands of drivers who trust New Wave Car Care for engineered protection and peace of mind on every journey.